Reference

What You Agree To When You Use rusa35

These terms set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access the lobby. Access depends on local law and is available only where permitted in your region.

Account TermsData & PrivacyWallet DepositsEligibility RulesContact Rights
rusa35 What You Agree To When You Use rusa35
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, our support team handles policy queries through the channels below. For account-specific issues tied to your DANA, OVO, or GoPay wallet, have your registered account details ready when you reach out.

Live Chat Open the chat widget from any page in the lobby. Policy and account queries are handled directly — no need to email first for most issues.
Email Support Send detailed legal or data requests to our support address. Include your registered account ID so we can locate your record and respond accurately.
Account Help Centre The help section inside your account covers common policy questions — wallet verification steps, account closure, and how to request your data.
DATA AND ACCOUNT SECURITY

How We Handle Your Information

Your account data is stored securely and used only to operate your account, process wallet transactions, and meet our obligations under applicable law. We do not sell your personal information to third parties. Here is what we do and how you can act on your rights.

Data Retention We keep your account and transaction records for as long as required by applicable law. Once that period ends, data is deleted or anonymised from our systems.
Cookies We use cookies to keep your session active and to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.
Account Security Your account is protected by OTP verification on login and wallet transactions. If you notice any access you did not authorise, contact support immediately to lock the account.
Your Data Rights You can request a copy of the data we hold on your account, ask us to correct inaccurate details, or request account closure by contacting support through live chat or email.

Common Questions About Our Terms

These are the questions we hear most often about account rules, data handling, and your rights as an account holder on rusa35.

Accounts are open to adults in regions where access is permitted under local law. It is your responsibility to confirm that using the platform is lawful where you are located.

No. The wallet you use for deposits and withdrawals must be registered in your own name and match the details on your account. Third-party wallets are not accepted.

Contact support via live chat or email with your account ID. We will process your data request in line with applicable law and respond through your registered contact details.

We will notify you through your registered contact before any changes take effect. Continuing to use the platform after that date means you accept the updated terms.

Send a closure request through live chat or email. Any pending wallet balance will be processed to your verified DANA, OVO, or GoPay account before the account is closed.

We do not sell your personal information. Data is shared only where required to process wallet transactions or to meet legal obligations under applicable law.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.